SAP Knowledge Base Article - Public

3476091 - Partner Selection popup does not appear when creating sales orders in the "Manage Sales Order - Version 2" app

Symptom

When creating a sales order via the "Create Sales Orders - VA01" app, the popup of "Partner Selection" appears for users to select a partner if there are more than one ship-to parties for this customer. However, the popup of "Partner Selection" does not appear when creating sales orders in the "Manage Sales Orders - Version 2" (F3893) app.

Environment

SAP S/4HANA Cloud

Cause

This is a standard behavior. The "Partner Selection" popup does not appear when creating sales orders in the "Manage Sales Order - Version 2" app.

Resolution

Based on the current product, the solution is to use the value help to search for other ship-to parties.

Keywords

Partner Selection, F3893, Manage Sales Orders - Version 2, Create Sales Orders, VA01, Ship-to Party, Select Partner, Popup, Sold-to Party , KBA , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions