SAP Knowledge Base Article - Preview

3476107 - Workflow for Contact Business Object is Not Triggered When Updating Phone, Mobile or E-mail Field

Symptom

You create a workflow rule for the Contact Business Object. (e.g. On Every Save) When you update a Phone, Mobile or E-mail field, the workflow is not triggered even the conditions are met.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2405

Keywords

workflow, rule, contact, trigger, not, phone, mobile, e-mail, email, field, update , KBA , LOD-CRM-WKF , Workflow , Problem

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