SAP Knowledge Base Article - Public

3476212 - How can I filter avg cycle time widget in SPI so it does not include out of work time?


How can I filter average cycle time widget in SPI so that it does not include out of work time (outside 8am-5pm) but that it does include events from all times?


There is no function or shift calendar in Signavio Process Intelligence that allows you to calculate via a widget the average cycle time by excluding hours that are outside working time but including the events that happen in these out of hour times.

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SAP Signavio Process Intelligence 3.0