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SAP Knowledge Base Article - PreviewSymptom
On the ticket's-item with the Work Progress as Finished, on performing Undo Work Progress and further set back to Finish Work again does not re-calculate the Actual End date value.
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Environment
SAP Cloud for Customer.
Product
SAP Cloud for Customer core applications 2405
Keywords
Ticket's Item, Work Progress, Undo Work Progress, Actual End date, Finished, Finish Work , KBA , LOD-CRM-SRP , Service Request Processing , How To
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