3476302 - Stories created prior to QRC2 2024 patch are not responsive in SAP Analytics Cloud (SAC)

After the QRC2 2024 patch was applied to your SAC tenant, certain stories do not work.  They load correctly and display the initial data, but they do not respond to clicks.  You cannot expand anything, or interact with the widgets in the story.

In the console log, you will see repeated instances of the error "Get story name failed" as well as in the network tab you will see calls to https://<tenant URL>/sap/fpa/services/rest/epm/contentlib?tenant=2 with a 500 Internal Server Error Code

• SAP Analytics Cloud (Enterprise) 2024.8.10

1. Create story
2. Have QRC2 2024 patch applied

This issue is currently under investigation by development.

This issue is currently under investigation by development.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
• https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
• https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
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