3476368 - Using a BCC Header On Cloud for Customer

You want to use a custom BCC Header on Emails.

SAP Cloud for Customer

BCC is just something on email client, during email transmission via SMTP, TO,CC and BCC are all transfer to the RCPT command, in that way client don’t know which is BCC.

As a workaround, you can add some fixed email addresses as the custom header ”BCC_HEADER”.

KBA , LOD-CRM-SRP , Service Request Processing , Problem