SAP Knowledge Base Article - Public

3476369 - 500 SAP Internal Server Error While Trying to Close the Project

Symptom

You are trying to close one of the project however system shows 500 Internal Server Error. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Project Management Work Center 
  2. Go to Projects view
  3. Select the relevant Project
  4. Click on Edit and navigate to Project Status field
  5. Change it to Complete and Close
  6. System shows 500 SAP Internal Server Error

Cause

There are project tasks services without having service product and it is leading to error message. 

Resolution

You need to Delete the Services under these project tasks and then try to Complete and Close the Project.

Keywords

500 SAP Internal Server Error While Trying to Close the Project; Close project; Dump occurs while closing project , KBA , SRD-PRO-PMN , Project Management , Problem

Product

SAP Business ByDesign 2405 ; SAP Business ByDesign 2408