Symptom
- When installing or upgrading Data Services the following error is seen:
- The setupengine.log shows
15:11:53.428 [DSAddJobService]: Custom Action Failed!
15:11:53.428 writeToPostInstallFile: C:\Program Files (x86)\SAP BusinessObjects\Data Services\\log directory already exists
15:11:53.428 [DSAddJobService]: Set property DSAddJobServiceActionFailedMsg to: Data Services Job Service could not be created during installation. After the installation completes, run the following command to create the service: "C:\Program Files (x86)\SAP BusinessObjects\Data Services\bin\al_jobservice.exe" -install -DNAME -User -P*****
15:11:53.428 NativeActionExecutor: restoring path.
15:11:53.428 NativeActionExecutor: entry point returned successfully.
15:11:54.428 Error: unmarshalSizet: curPos past end of string
15:11:54.428 Error: Serialization error. Expecting at least 1 arg(s). Got 0.
15:11:54.428 Error: Poco Exception: Software caused connection abort
15:11:54.428 Action execution process terminated with non-zero exit code: 1.
15:11:54.428 Error: *** Action result: unknown.
- You already tried the resolution section of the KBA 2258787 - Failed to add Data Services Job Service - Data Services 4.2 SP6, but you still receive the error.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Data Services
- Windows
- Linux
Product
SAP Data Services all versions
Keywords
- Data Services, job service, error, DS_COMMON_DIR, LINK_DIR, environment variables, failed, services;
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