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3476425 - Failed to add Data Services Job Service even after setting DS_COMMON_DIR and LINK_DIR to different locations


  • When installing or upgrading Data Services the following error is seen:

  • The setupengine.log shows

    15:11:53.428 [DSAddJobService]: Custom Action Failed!
    15:11:53.428 writeToPostInstallFile: C:\Program Files (x86)\SAP BusinessObjects\Data Services\\log directory already exists
    15:11:53.428 [DSAddJobService]: Set property DSAddJobServiceActionFailedMsg to: Data Services Job Service could not be created during installation. After the installation completes, run the following command to create the service: "C:\Program Files (x86)\SAP BusinessObjects\Data Services\bin\al_jobservice.exe" -install -DNAME -User -P*****
    15:11:53.428 NativeActionExecutor: restoring path.
    15:11:53.428 NativeActionExecutor: entry point returned successfully.
    15:11:54.428 Error: unmarshalSizet: curPos past end of string
    15:11:54.428 Error: Serialization error.  Expecting at least 1 arg(s).  Got 0.
    15:11:54.428 Error: Poco Exception: Software caused connection abort
    15:11:54.428 Action execution process terminated with non-zero exit code: 1.
    15:11:54.428 Error: *** Action result: unknown.

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  • SAP Data Services
  • Windows
  • Linux


SAP Data Services all versions


  • Data Services, job service, error, DS_COMMON_DIR, LINK_DIR, environment variables, failed, services;
, KBA , EIM-DS-DEP , Deployment, Installation, Upgrade , Problem

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