SAP Knowledge Base Article - Public

3476502 - Application error while submitting Manage Pending Hires for onboarding users - 1H2024


Application error upon submitting Manage pending hires for onboarding candidates. 


SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Manage pending hires page and choose “Drafts (Onboarding)”.
  2. Select the candidate. 
  3. Keep clicking on continue till you reach the end of the page.
  4. Click on Submit.
  5. Application error pops up.


Engineering Team is investigating on the issue. The KBA will be updated with further information.


b2405, 1H2024, KI2405, INC8425622, Manage pending hires, Application error, Onboarding users, Exception occurred while processing records in service layer, Duplicate key, Duplicate key XXXXX (attempted merging values yyyy-mm-dd and yyyy-mm-dd).  , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , LOD-SF-OBX , Onboarding 2.0 , Bug Filed


SAP SuccessFactors Employee Central 2405