Symptom
Unable to download additional software in the Download Center due to the following error message:
"Could not get access to download area on SAP Service Marketplace."
This KBA provides an alternative method to download the Add-In from SAP FOR ME.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Application and User Management work center.
- Go to the Business Flexibility view.
- Click on Download Center.
- Try to download the add-in
- The mentioned error message should appear.
Resolution
As a workaround, you can follow the below steps to download the add-in from SAP For Me.
- Go to Link: https://me.sap.com/home
- Go to Systems and Provisioning view
- Under Optimize Your System, select Software Download Center
- In the Search field enter the Add-In name (For eg, Excel)
- Now Select BYD_EXCEL_ADDIN (Maintain Software Component)
- Under Downloads, select the Folder BYD_EXCEL_ADDIN 1305
- Now, Select BYD SYSTEM to see the available versions
- Now click on the latest link to download the Add-In
NOTE:
- Ensure to verify the Patch Level and the Release Date as highlighted below.
- The Content information can be viewed under the Related Info column
Keywords
Download Error, Excel Add-In, Adobe LiveCycle Designer, Cloud Print Manager, Outlook Add-In, Add-In, Download Center, Could not get access to download area on SAP Service Marketplace , KBA , SRD-CC-SWD-BYD , Software download center - Business ByDesign , How To
Product
Attachments
Pasted image.png |