SAP Knowledge Base Article - Public

3476626 - Manager's name appears in error when attempting to add learning history for direct reports

Symptom

When manager tries to add the learning history for direct report, manager’s name is shown in error instead of direct report.

Environment

SAP SuccessFactors Learning 2405

Reproducing the Issue

  1. Login as <User1>
  2. Click on “My Team”
  3. Click on 3 dots next to any of the direct reports and click on “Add to Learning History”
  4. Notice that the manager’s name is shown in error instead of direct report’s name.

Resolution

Product Engineering has prepared a code fix for this issue and will be fixed with 2411 release.

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Workaround

  1. Click on the employee add button and click on save. Correct direct report name will be visible.
  2. Go to My Team tab and click on "Add to learning History" then add desired employees.

Keywords

Add to learning history, Direct report, Manager, name, error in name, supervisor name, LRN-162183, KI2405 , KBA , LOD-SF-LMS-USR , User Entity , Known Error

Product

SAP SuccessFactors Learning 2405