SAP Knowledge Base Article - Public

3476672 - Error upon loading the candidates for a job requisition in the latest workbench

Symptom

Recruiting user are getting error upon selecting a candidate in job req using latest workbench.

errorMessage=Service /rest/recruiting/application/search/v1/Requisitions/.../Applications gave 503, response cannot be read as JSON

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  • step 1 Go to job req 
  • Step 2 Try to access the redesign application workbench
  • Step 3 errorMessage=Service /rest/recruiting/application/search/v1/Requisitions/../Applications gave 503, response cannot be read as JSON

Resolution

Issue is currently being investigated by Engineering.

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Keywords

Applications gave 503, application workbench, 503 error , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Bug Filed

Product

SAP SuccessFactors Recruiting 2311