Symptom
You have been integrating C4C with ERP and currently you are setting up the C4C to integrate Business Partners with the S/4HANA system. After defining the scope of S/4HANA integration, you are unable to locate the Service to replicate KUT fields from or to S/4HANA while editing the Account's KUT field.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Customer work center.
- Go to the Accounts work center view.
- Open the account ID 123 (where 123 means a generic ID for accounts).
- Start the Adaptation Mode.
- Select the KUT field and click on Edit.
- Go to the Service tab.
- The "Business Partner Replication to SAP Business Suite" service is not available.
Resolution
For S/4HANA Integration, the service interface is going to be:
- BusinessPartnerReplicationIn for Inbound messages;
- BusinessPartnerReplicationSelfInitiatedOut for Outbound messages.
See Also
Keywords
S/4HANA Services; KUT Field; S/4HANA Integration; C4C; BusinessPartnerReplicationIn; BusinessPartnerReplicationSelfInitiatedOut; SAP Cloud for Customer , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , AP-RC-UIF , C4C UI Framework , How To