Symptom
This article explains how we can create multiple externa url in the page layout and how the restriction can be done in the page layout.
Environment
SAP Sales Cloud and SAP Service cloud V2
Resolution
Scenario 1:
1) Enter Adaptation Mode in the Home screen.
2) If you are in the Main Layout, click on the Pencil icon in the Quick Link Card.
3) Click on the "+" icon.
4) Choose the Link Type as "External Link".
5) Provide the Link URL and provide the Name.
6) Save the Card.
7) Now, the External Link will be available in the Quick Links.
7) You can repeat the steps to create multiple cards.
NOTE: Any Quick Link created in the Master Layout will automatically reflect in all the Page Layout as well.
Scenario 2:
Now if you want the Quick Link in a specific Layout.
1) Enter Adaptation mode and choose the specific Layout.
2) Navigate to Quick Links and create External Links accordingly.
3) Now, these links will be available only for those Layouts.
Keywords
External Links, Homepage , KBA , CEC-CRM-HOM , Home Page for SAP Sales/Service Cloud , How To