SAP Knowledge Base Article - Preview

3476722 - Processor and Ticket Team Consistency Check Not Happening in the Ticket Quick View

Symptom

When using the Ticket Quick View to edit a Team or Processor, the consistency check between the Team and Processor is not maintained.

The same does not happen when editing the Ticket from the Ticket complete UI.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2405

Keywords

Not Working; Missing; Service; Group; Processor; To Me , KBA , LOD-CRM-SRP , Service Request Processing , How To

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