SAP Knowledge Base Article - Preview

3476746 - Email Address is not Returning any Result in To field Search

Symptom

When typing an email address in the To field of the email editor, there is no Contact, Employee or Customer shown in the search result.


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Environment

Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Email, Contact, Account, To , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , Problem

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