SAP Knowledge Base Article - Public

3476872 - Missing Personal Data Collection on Candidate's home page (For you Card) - Onboarding

Symptom

Personal Data Collection step for New Hire is not visible on Candidate's Home Page, For You Card, only on To-do.

Environment

SAP SuccessFactors Onboarding

Cause

Missing permissions.

Resolution

New Hire Onboarding Journey requires additional permissions. On Manage Business Configuration, grant to the external users role the following permissions:

  • Onboarding or Offboarding Object Permissions > Process User Task (View and Edit).

  • Onboarding or Offboarding Object Permissions > New Hire Task Summary (View and Edit).

See Also

Enhancements to New Hire Onboarding Journey | SAP Help Portal

Keywords

missing, PDC, personal, data, collection, candidate, home, page, card, not, visible, display, only, to do, to-do, Onboarding, OBX, 2.0 , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions