SAP Knowledge Base Article - Public

3476883 - Org Unit ABC not Appearing as Bill-To Unit in Purchase order Document

Symptom

You have an org unit which is marked as Bill-To unit, however org unit is not available while creating a purchase order. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase requests and order work center
  2. Go to New Purchase order view
  3. Enter the Supplier and enter the Buying company 
  4. Go to Bill-To field and enter the Org Unit ABC which is marked as Bill-To
  5. Org Unit ABC is not appearing in the value help

Cause

In general, if supplier invoicing function is assigned to an org unit ABC, it must be visible as Bill-To. There could be an inconsistency in the relevant org unit and the assigned functions which needs to be refresh. 

Resolution

You can follow the below steps to fix the problem; 

  1. Go to Organization Management work center 
  2. Go to Org structures view
  3. Select the relevant Org Unit ABC and select Edit
  4. Under the Functions tab, uncheck the Supplier Invoicing checkbox
  5. Click on Activate -> Activate selected and dependent org units
  6. Log off the system to refresh and login again
  7. For the same org unit ABC enable the Supplier Invoicing function and click on Activate -> Activate selected and dependent org units

Then check the org unit ABC is available in Bill-To while creating new purchase order.

Keywords

Org Unit not Appearing as Bill-To Unit in Purchase order Document; Bill-To unit not appearing; Unit is not appearing for Bill-To in Purchase order , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2405