3476918 - SAP Datasphere - how to access HANA Cloud DB traces

This KBA will show how to access the database traces for the HANA Cloud DB linked to the SAP Datashere tenant. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP Datasphere

1. Logon to the SAP Datasphere tenant
2. Go to System -> Configuration
3. Go to Database Access -> Database Analysis Users
   
   
   
   
4. Create a user as per the steps in DB Analysis User
5. Select the user and click on Open Database Explorer
   
   
   
   
6. In the SAP HANA Database Explorer, expand to Database Diagnostic Files and select the Indexserver (or any required trace) 
   
   
   
   
7. Note: the timestamp in the traces is always in UTC time. If it is needed to locate a date/time in the past, it will be necessary to convert the time the issue occured from the local time to UTC time and then locate that time period in the Indexserver trace. 

• KBA 2498739 How-To: Analyzing Runtime Dumps with SAP HANA Dump Analyzer
• SAP Help - Getting Started With SAP HANA Database Explorer
• SAP Learning - Working with SAP HANA Traces

Troubleshoot, troubleshooting, traces, FSID , KBA , DS-DI-CON , Connections , DS-DI-SCH , Scheduling and Task Chains , How To