SAP Knowledge Base Article - Public

3476945 - Error Appears While Trying to Post Goods and Service Receipt


Unable to post Goods and Service Receipt due to error message. 
Error -XYZ of item type External Service - Time and Material cannot be confirmed


SAP Business ByDesign

Reproducing the Issue

  1. Go to Goods and Services Receipts work center
  2. Go to Receipts and Returns view 
  3. Select Show by Documents 
  4. Select the relevant Goods and Service Receipt 
  5. Click on Edit button and select Check
  6. Error appears


The error occurred because the wrong Item Type is used in the Goods and Services Receipt. Products that belong to RSTM - External Service – Time and Material group cannot be processed. When the Goods and Service Receipt is created against the product, at this point of time it is known which items/services have been consumed for the purchase order so actual items should be added and not items of the type RSTM. This item type is only used when it is not yet known which services will be needed for the order. 


You have to Cancel the existing Goods and Service Receipt document with error message and create a New Goods and Services Receipt with correct item type. You can update item type SECO -Service Time and Material in the service master data while creating the documents. 

See Also

KBA 2331481 - You Get Process Communication Error: "Product X of item type SVRM cannot be confirmed"


XYZ of item type External Service - Time and Material cannot be confirmed; item type External Service - Time and Material cannot be confirmed;  , KBA , SRD-SRM-GSA , Goods and Service Aknowledgement , Problem


SAP Business ByDesign 2405 ; SAP Business ByDesign 2408