SAP Knowledge Base Article - Public

3476946 - Remark for Supplier Notes Missing in the Third-Party Purchase Order

Symptom

In the third-party sales order, you have added the note type Remark for Supplier however it is not transferred to the purchase order. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Orders work center
  2. Go to Sales Orders view 
  3. Select the relevant Sales Order
  4. Select Edit and navigate to General tab
  5. Here you can see that Remark for supplier is added
  6. Go to Purchase Requests and Orders work center
  7. Go to Purchase Orders view
  8. Select the relevant Purchase Order
  9. Select Edit and navigate to Notes tab
  10. Notes Remark for Supplier is not visible 

Cause

In the Business configuration work center under scoping questions, the question is not scoped. Do you want to copy notes & attachments from sales order header to purchase request header in third party processing? 

If this business option is selected, notes & attachments from sales order header will be copied into purchase request header. On creation of purchase order from such purchase requests, notes & attachments would be copied from purchase request root to purchase order header. In this case, if the purchase order has items from multiple sales order, user would not know the sales order reference from which the notes & attachment was copied.

If this business option is not selected sales order header notes & attachments will be copied to purchase request item. Same is transferred to purchase order item during creation of purchase order from purchase request. This implies that sales order header notes & attachments will be present in each of the purchase order items leading to multiplication of attachments from sales order to purchase order.

Resolution

You can select the scoping question - Do you want to copy notes & attachments from sales order header to purchase request header in third party processing? and Finish the scoping. From then onwards, with the new third party sales order, system will copy the remarks for supplier information to the purchase order. 

You can follow the below steps;

  1. Go to Business configuration work center
  2. Go to Implementation Projects and select Edit Project scope
  3. Select Scoping questions and select the scoping element Purchasing
  4. Select Purchase Request and Order Management and Purchase Requests
  5. Mark the scoping question and complete the scoping

Note:

This business option is relevant to control the flow of notes & attachments from sales order header to purchase request header. On creation of purchase order from purchase request, notes & attachments would be copied from purchase request header to purchase order header.

Keywords

Remark for Supplier Notes Missing in the Third-Party Purchase Order; Remark for Supplier Notes Missing; Remark for Supplier missing in Purchase Order

 
 
, KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2405 ; SAP Business ByDesign 2408