SAP Knowledge Base Article - Public

3476975 - The gap column in summary section does not display negative numbers - Performance Management

Symptom

The negative numbers in the gap column of the summary section are not displayed when viewing the print preview page or accessing the form from the performance tile document link.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

1. 'Enable user experience enhancements to Performance Management forms' option is checked in the Performance Management Feature Settings.
2. Open performance form via performance Inbox
3. Go to summary section, both positive and negative numbers are displayed in the gap column.
form.png
4.Click Print/Save as PDF, the negative numbers are invisible.
printview.png
5. Access the form in the performance tile by clicking on the document link in the drilldown.
6. Go to summary section, the negative numbers are invisible.
Documentlink.png

Cause

This is a Known Issue.
This issue occurs when the 'user experience enhancements to Performance Management forms' option is enabled in the Performance Management Feature Settings.

Resolution

Product Engineering is investigating a solution.

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Workaround

Disable 'user experience enhancements to Performance Management forms' under Performance Management Feature Settings.

See Also

Keywords

KI2405, PMU-22396, Performance management, gap, summary section, expected rating, invisible, -1, negative gap, print preview, performance tile, document link , KBA , LOD-SF-PM-RAT , Ratings and Weights , Bug Filed

Product

SAP SuccessFactors Performance & Goals 2405