3477106 - Cancellation Invoice Does Not Show Negative Quantities And Amount

When you create a cancellation invoice, you expect the quantities and amounts to be in negative values.

SAP Business ByDesign

1. Go to the Customer Invoicing work center.
2. Select the Invoice Documents view.
3. Select the Cancellation Invoice XYZ (XYZ is the ID of the Cancellation Invoice).
4. Select the View All button.

The Negative sign is expected for the quantities and amounts of the Cancellation Invoice.

System is working as expected. Negative sign will not be displayed for cancellation invoice in case of customer invoicing scenario.

Please check the help center documentation Canceling a Customer Invoice to understand how cancellation of customer invoice works.

Cancellation Invoice; Negative ; Amount; Quantity; , KBA , SRD-CRM-INV , Customer Invoicing , Problem