3477106 - Cancellation Invoice Does Not Show Negative Quantities And Amount.

When you create a cancellation invoice, you expect the quantities and amount to be in negative values

SAP Business Bydesign

1. Go to the Customer Invoicing work center.
2. Select the Invoice Documents view.
3. Select the cancellation invoice XYZ(XYZ is the ID of the Cancellation Invoice).
4. Select the View All button.
5. You expect negative sign for the cancellation invoice

System is working as expected. Negative sign will not be displayed for cancellation invoice in case of customer invoicing scenario.

Please check the help center documentation "Canceling a Customer Invoice" to understand how cancellation of customer invoice works.

Cancellation Invoice; Negative ; Amount; Quantity; , KBA , SRD-CRM-INV , Customer Invoicing , Problem