SAP Knowledge Base Article - Public

3477156 - The note date and time changed after BP merge


Once Merge executed, surviving record has notes but with changed timestamp.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Customer Merge Work Center.
  2. Create a new Merge.
  3. Once the Merge executed, check the survived record.
  4. Go to Overview facet, the date and time of note section was changed to the execution time stamp.


When doing a Customer Merge, new Notes (Texts) would be created. These new Notes would have the user who performed the merge and would be at the date/time when merge was executed.


This is the expected behavior that the timestamp of notes will be same as execution slot.


Merge, Customer Merge, BP Merge, Notes, date and time , KBA , LOD-LE-BP-MRG , Business Partner Merge , Problem


SAP Cloud for Customer core applications all versions