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SAP Knowledge Base Article - PreviewSymptom
You plan to import contact data or product data from a sftp remote source to Emarsys. The connection to the sftp server cannot be established, the connection runs into a timeout error.
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Environment
- SAP Emarsys Customer Engagement
Product
SAP Emarsys Customer Engagement all versions
Keywords
sftp, port
Failed to download product data file. "Failed to connect to example.com port 22 after 150000 ms: Connection timed out" , KBA , CEC-EMA-DIM , Data Infrastructure Management & Enablement , CEC-EMA-CON , Contacts & Contact list , CEC-EMA-PRE , Predict , How To
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