SAP Knowledge Base Article - Public

3477371 - Error appears "There is already a hire record for user XXXX. You cannot create another hire record if one already exists." during hiring from MPH(onboarding)

Symptom

Error appears "There is already a hire record for user XXXX. You cannot create another hire record if one already exists." during hiring from MPH(onboarding)

Environment

SAP SuccessFactors Employee Central: Manage Pending Hires/Recruits

Reproducing the Issue

  • Login into SF instance.
  • Go to manage pending hire -> Onboarding
  • select a candidate -> fill in all details 
  • Click continue through all portlets -> submit.
  • Result: Error appears under job information as "There is already a hire record for user XXXX. You cannot create another hire record if one already exists."

Resolution

Engineering team is investigating the issue currently. Please continue to monitor this KBA for further updates.

Keywords

Error, error,onboarding, Onboarding, MPH, hire,Manage pending hire, recruit, "There is already a hire record for user XXX. You cannot create another hire record if one already exists. : ECT_service_layer_JOB_INFO_ONLY_ONE_HIRE_RECORD_VALIDATION" , ECT_service_layer_JOB_INFO_ONLY_ONE_HIRE_RECORD_VALIDATION, "This record was not saved because there were errors in other records for 80002900. : ECT_service_layer_PROPAGATE_ERROR_FOR_SUBJECT_USER","You cannot create a job information record for user 80002900 before the effective start date in the hire record. : ECT_service_layer_JOB_INFO_NO_ENTRY_BEFORE_HIRE_RECORD_VALIDATION", ECT_service_layer_JOB_INFO_NO_ENTRY_BEFORE_HIRE_RECORD_VALIDATION, hire, HIRE, job info, record, duplicate, INC8448903, status, 'e'
     , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC-HIR , Hire & Rehire Wizards , Bug Filed

Product

SAP SuccessFactors Employee Central all versions