Symptom
When setting approval process for a purchase order, there are multiple records for the same step. Select different "Direct Approver" but the checkbox "All Approvals Required" is greyed out and cannot be selected per step.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Application and User Management work center.
- Go to Approval Processes view.
- Copy the currently active approval process for purchase order.
- In the new process approval screen, create more than one "Step 1".
- For each step 1, select "Direct Approvers" as work distribution and choose only one business user as the approver.
- See that the checkbox "All Approvals Required" is greyed out and not available.
Cause
This is an expected system behavior. For each step, if only one approver is determined, the checkbox is unavailable because only one approval is required.
Resolution
It is possible to select multiple approvers for a certain step so that "All Approvals Required" checkbox can be selected.
Keywords
Approval; Approval Process; Purchase Order; Multiple , KBA , AP-PRO , Project Processing , SRD-SRM-PRO , Purchase Requests and Orders , Problem