Symptom
- An automation is configured by using "Get Element" activity to get a value in SAP GUI.
- Desktop agent is running as Unattended mode in a remote desktop (VM), and VM's screenshot is locked.
- Agent has been configured as Unattended bot as per How to Set Up an Unattended Bot | SAP Help Portal
- After triggering to run the automation, it fails at "Get Element" activity with below error:
irpa_core.error.Error: {"retcode": -1, "error": "Page xxxxx - GETVALUE(xxx): Item xxx couldn't be found [error UIA00083]."} - However, when the VM is not locked, automation will run successfully.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SAP Build Process Automation
Product
SAP Build Process Automation all versions
Keywords
sbpa, irpa, gui, sapgui, unlock, locking , KBA , CA-ML-IPA , IPA , BPI-PA , SAP Build Process Automation , Problem
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