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SAP Knowledge Base Article - PreviewSymptom
You can see following errors after implementing an External Hook for a particular entity:
- FAILED_PRECONDITION: External hook response data cannot be empty.
- Custom logic service unknown exception
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Environment
- SAP Service Cloud Version 2
- SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
external hook, noChanges, FAILED_PRECONDITION, External hook response data cannot be empty, Custom logic service unknown exception, external request structure, hook structure, PRECONDITION , KBA , CEC-CRM-CZM-DTR , Determination for SAP Sales/Service Cloud , CEC-CRM-CZM , Customization for SAP Sales/Service Cloud , How To
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