Symptom
404 Error "Sorry, we can't find this file." appears when opening the "Order to Cash Dashboard" or "Customer Returns Overview" app.
Environment
SAP S/4HANA Cloud
Resolution
This is a known issue and has already been addressed by the development team. The issue is currently planned to be fixed in hotfix 2402 Patch 12. By then, the "Order to Cash Dashboard" and "Customer Returns Overview" applications will be available. Please note that SAP may decide to alter this timeframe without warning.
In the meantime, the following apps are recommended as a workaround to analyze business data. They provide the same analytical insights as the story report and offer even more measures and dimensions for analysis:
- Sales Volume - Profit Margin
- Sales Volume - Credit Memo
- Sales Volume - Check Open Sales
- Incoming Sales Orders - Flexible Analysis
- Service Orders - Flexible Analysis
- Customer Returns - Flexible Analysis
Keywords
404, We can't find this file, Order to Cash Dashboard, Customer Returns Overview, F4663, F4561 , KBA , SD-FIO-HBA-2CL , Analytical Apps (Public Cloud) , Problem