SAP Knowledge Base Article - Preview

3477970 - Service Order is in Process Even Though it was Cancelled via a Reason for Rejection in the General tab

Symptom

The Service Order XYZ is still in Process even though the Service Confirmation ABC was cancelled and the Service Order XYZ was cancelled via a Reason for Rejection in the General tab.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign 2405

Keywords

Reason for Rejection; Cancelled; Item, greyed out; read only; disabled; cancellation; fixed price; Service; Service Order; Status; Delivery Status; Fulfillment; Revoked;  , KBA , SRD-CRM-SEO , Service Orders , Problem

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