3478054 - Rehire error: "There was an error in saving the user information." - Employee Central

Error "There was an error in saving the user information." is being thrown when submitting a rehire.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

SAP SuccessFactors Employee Central 

1. Navigate to "Rehire Inactive Employee" or "Manage Pending Hires";
2. Fill the necessary information;
3. Click on "Submit";
4. Error "There was an error in saving the user information" is displayed.

User account doesn't exist.

This can be checked in "Manage Login Accounts" tool and/or Check Tool.

1. Navigate to Check Tool;
2. Choose Application: User Account Management > Click "Go";
3. Select: No account data is missing (AccountDataMissingCheckExecutor) > Run check;
4. Run Quick Fix.

Support Engineer: see Internal Memo.

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SAP SuccessFactors Employee Central 2405 ; SAP SuccessFactors HCM Core all versions