Symptom
When a candidate tries to access "Onboarding Tasks" in the To-Do list, the page fails to load.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Log in to the instance.
- Proxy as the affected user.
- Go to To-Do and click on "Onboarding Tasks".
- The page does not load.
Cause
The user does not have the required permissions.
Resolution
- Review the roles assigned to the affected user.
- Ensure the permission "Manage Onboarding 1.0" is included.
- Administrative Permission > Manage On/Offboarding 1.0 > Manage Onboarding 1.0 Permission
- Add the missing permission to the user’s role to allow access to Onboarding Tasks.
Keywords
onboardee, candidate, access, open, Onboarding, Tasks, To-Do, panel, list, page, fails, load, not, loading, open, to, do, permission, SF, Success, Factors, Onboarding 1.0, OBD, ONB, LOD-SF-OBD, , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem
Product
SAP SuccessFactors Onboarding all versions
SAP Knowledge Base Article - Public