SAP Knowledge Base Article - Public

3478062 - Onboarding Tasks in To-Do are not opening correctly - Onboarding 1.0

Symptom

When accessing the To-Do feature, then "Onboarding tasks", as the Candidate, the page will not load.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Access the instance.
  2. Proxy as the affected user.
  3. Go to To-Do click on "Onboarding tasks"

The page will not load

Cause

The affected User does not have the correct permissions.

Resolution

  1. Go to the roles of the affected users and check the permissions.
  2. It is missing the permission "Manage onboarding 1.0 permission".
  3. To access the item it is necessary to add the permission to the role: Administrative Permission > Manage On/Offboarding 1.0 > Manage onboarding 1.0 permission. 

Keywords

Permission, to do, onboarding tasks, not loading, candidates , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem

Product

SAP SuccessFactors Onboarding all versions