SAP Knowledge Base Article - Preview

3478405 - Error 401 while sending test message to CPI tenant

Symptom

You received error 401 while sending test message to CPI tenant, eg; https://xxxxxx.it-cpi002-rt.cfapps.ap11.hana.ondemand.com/http/Test_Connection

1#com.sap.it.security.multicloud.authentication#na#na#na#na#Client error while obtaining access token from XSUAA (https://xxxxx.authentication.cert.ap11.hana.ondemand.com/oauth/token): [401 UNAUTHORIZED] 401 Unauthorized: [no body],

com.sap.it.security.multicloud.authentication#na#na#na#na#Basic Authentication with IDP user failed: XSUAA could not authenticate user xxx@abc.com#


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Environment

SAP Cloud Platform Integration for process services

Product

SAP Integration Suite 1.0

Keywords

SAP, CPI, Cloud Platform Integration, 401, Unauthorized, XSUAA, could not authenticate user, IDP, Basic authentication, Access token, S-user, reset password , KBA , LOD-HCI-PI-OPS , Cloud Operations , LOD-HCI-PI-RT , Integration Runtime , Problem

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