SAP Knowledge Base Article - Public

3478488 - Unable to export story to PDF form in SAP Analytics Cloud (SAC)

Symptom

Once the export option is clicked, it becomes stuck in the exporting window.

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. Login to SAC tenant.
  2. Open the story
  3. Click on 'Files'
  4. Click on 'Exports'
  5. Export Story As windows appears
  6. File Type : PDF
  7. Click on 'Export'

Notice that it get struck in Exporting window only

Cause

This issue is under the investigation by development team.

Resolution

This issue is under the investigation by development team.

See Also

Keywords

SAP, SAP Analytics Cloud, export, story, PDF , KBA , LOD-ANA-UNS-EXP , Unified Story PDF/PPT/Excel/CSV Export , Problem

Product

SAP Analytics Cloud 1.0