Symptom
The Analytics Mobile Application for iOS devices is experiencing issues when loading classic story based on live data connection.
Environment
SAP Analytics Cloud
Datasource - Live BW
Reproducing the Issue
- Login to SAC Mobile Application.
- Open the problem story.
Notice that the story keeps on loading for in the iOS device but opens in the Android device.
Resolution
Kindly convert the classic story into the optimised story.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Analytics Cloud, classic story, unified story, loading. , KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem
Product
SAP Analytics Cloud 1.0