SAP Knowledge Base Article - Public

3478605 - [Onboarding] Application Error received for Rehire Candidate when completing Manage Pending Hire


Application error is received for a candidate who is hired with Rehire on Old Employment  when submitting Manage Pending Hire.


SAP SuccessFactors Onboarding

Reproducing the Issue

1) Initiate onboarding and accept as ROOE in first rehire check. Do not submit 'Rehire data review' page.
2) Go to recruiting and change start date.
3) Submit 'Rehire data review' page.


  • The application error is caused when the start date is changed in RCM before the Rehire Data Review is completed.
  • This is a Known Issue.
  • Engineering Team are working on a fix for the same.


Permanent Solution:

  • We have created enhancement request 'OBX-30773' to handle this scenario in the future release. For now, please take care of the below suggested work around until the issue is resolved.
  • The fix for this issue is planned to be deployed on 2H 2024 release (b2411).


  • Please do not change start date from RCM when ROOE candidate is in rehire data review step.
  • Start date can be changed after submitting 'Rehire Data Review' page from 'Access new hire data' page.
  • Start date is stored onboarding side also and changing from RCM is resulting in conflict.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information. Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs. 

See Also


KI2411,OBX-30773, Application Error, Rehire, Start Date, GlobalInfo, Rehire with Old Employment, Change in start date, Manage Pending Hire, MPH, MPR, Manage Pending Recruit,Global Info
, KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Known Error


SAP SuccessFactors Onboarding 2405