SAP Knowledge Base Article - Public

3478684 - Error "No Valid Payment Method Found" occurs in the app "Manage Payment Requisitions"

Symptom

The status of the payment requisition is "Payment in Exceptions" in the app Manage Payment Requisitions, when clicking into Payment Strategy, The following error message is displayed: "Payment for payment item YYYY is in exception" in the Log tab.
Then in app Process Payment Items for Invoices, the following error message is displayed: "No valid payment method found".

Environment

  • SAP S/4HANA Cloud 
  • SAP S/4HANA

Reproducing the Issue

  1. Open the app Manage Payment Requisitions.
  2. Choose the payment requisition and the status is displayed as Payment in Exceptions.
  3. Click into Payment Strategy. The following error message is displayed: "Payment for payment item YYYY is in exception" in the Log tab. Then in app Process Payment Items for Invoices, the following error message is displayed: "No valid payment method found".

Cause

For bank transfer payments, the app Manage Payment Requisitions integrates with the EPIC Process Payment Items for Invoices, whose backend program also integrates with the app Manage Automatic Payment.  

All configurations needed for Manage Automatic Payment are also required to be in the app Manage Payment Requisitions for bank transfer.

Resolution

Possible Reasons and Solutions:

  1. Ensure below mentioned configurations are well configured:
  2. Check bank account number length. More detailed information could be found in the KBA:
    2890216 - How to Enter a Long Bank Account Number (More Than 18 Digits) for a Customer or Supplier Business Partner - SAP for Me.
    2331667 - F110: FM FI_PAYMENT_BANK_CHAIN_SET, exception: CONVERSION_ERROR - SAP for Me.

  3. Check the bank account status for all banks available for payment in the app Manage Bank Accounts. No matter which house bank account is used for this payment, ensure all house bank accounts combined with designated Payment Method are available for payment.   

  4. Check whether there is an entry for house bank in the app Enter Available Amounts for Payment Program. If yes, it means that Available amounts check is activated for all house banks under company code referenced. Therefore, maintain your house bank in the app Enter Available Amounts for Payment Program. 

  5. Check further possible reasons in the KBA: 2671294 - No Valid Payment Method Found - SAP for Me.

See Also

3059653 - Bank determination for Payments using Single Reconciliation Account for Bank Accounts - SAP for Me.

164835 - F110: Clearing credit memos and invoices - SAP for Me.

2890216 - How to Enter a Long Bank Account Number (More Than 18 Digits) for a Customer or Supplier Business Partner - SAP for Me.

2331667 - F110: FM FI_PAYMENT_BANK_CHAIN_SET, exception: CONVERSION_ERROR - SAP for Me.

2671294 - No Valid Payment Method Found - SAP for Me.

Keywords

Manage Payment Requisitions, F4837, No valid payment method found, Payment Strategy, Process Payment Items for Invoices, Manage Automatic Payment , KBA , FI-LOC-CM-CN , China , Problem

Product

SAP S/4HANA Cloud Public Edition all versions