Symptom
Payment Media file is not generated after running the payment for JP in app Manage Automatic Payments, however the payment status is "Payment Posted".
Payment Medium Format used: JP_ZENGINKYO
Application log displays the following error messages:
- Invalid bank or branch name in bank master record, country/region JP
- Text only contains blanks
- Job canceled after system exception ERROR_MESSAGE
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Enter App Manage Automatic Payments.
- Create payment for payment method T (Domestic Transfer) and payment medium format JP_ZENGINKYO.
- However payment has status "Payment Posted", the Log Details displays two error messages:
Cause
No bank branch data is maintained in bank master record. Since this is a mandatory non-empty field for Japan Domestic Bank Transfer, the program fails during Katakana check.
Resolution
Maintain branch data in house bank master, the APP is Manage Banks - Master Data.
See Also
SAP Note 2758836 - Japan: Documentation on Payment Medium Programs for ZENGINKYO Domestic Transfer
SAP Help Portal Manage Banks - Master Data
Keywords
Payment Media file, Manage Automatic Payments, Payment Medium Format, JP_ZENGINKYO, payment medium, ERROR_MESSAGE, Bank Branch. , KBA , FI-LOC-FI-JP-PMT , ZENGINKYO Payments , How To
Product
Attachments
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