SAP Knowledge Base Article - Public

3478710 - No Payment Media file generated for Payment Medium Format JP_ZENGINKYO - SAP S/4HANA Cloud

Symptom

Payment Media file is not generated after running the payment for JP in app Manage Automatic Payments, however the payment status is "Payment Posted".

Payment Medium Format used: JP_ZENGINKYO

Application log displays the following error messages:

  • Invalid bank or branch name in bank master record, country/region JP
  • Text only contains blanks
  • Job canceled after system exception ERROR_MESSAGE

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Enter App Manage Automatic Payments.
  2. Create payment for payment method T (Domestic Transfer) and payment medium format JP_ZENGINKYO.
  3. However payment has status "Payment Posted", the Log Details displays two error messages:

Cause

No bank branch data is maintained in bank master record. Since this is a mandatory non-empty field for Japan Domestic Bank Transfer, the program fails during Katakana check.

Resolution

Maintain branch data in house bank master, the APP is Manage Banks - Master Data.

See Also

SAP Note 2758836 - Japan: Documentation on Payment Medium Programs for ZENGINKYO Domestic Transfer

SAP Help Portal Manage Banks - Master Data

Keywords

Payment Media file, Manage Automatic Payments, Payment Medium Format, JP_ZENGINKYO, payment medium, ERROR_MESSAGE, Bank Branch. , KBA , FI-LOC-FI-JP-PMT , ZENGINKYO Payments , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Attachments

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