3478730 - Application error when approving hire workflow -1H2024

Application error occurs when approving hire workflow.

SAP SuccessFactors Employee Central

1. Manage Pending Hire > Draft(onboarding).
2. Submit Hire > Workflow triggered.
3. Proxy as first approver > try to approve workflow.
4. Application error appears.

1. Product Engineering is investigating a solution.
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INC8464862, b2405, 1H2024, KI2405, Workflow error, Application error, Time stamp error, workflow, Onboarding, Hire workflow, manage pending hire,com.successfactors.db.dao.DAOException: HibernateException thrown could not execute statement at com.successfactors.hris.dao.hibernate.HrisTemporalDAOImpl.getEntityListForUser, org.hibernate.exception.ConstraintViolationException: could not execute statement at org.hibernate.dialect.AbstractHANADialect$3.convert(AbstractHANADialect.java:994),  com.sap.db.jdbc.exceptions.SQLIntegrityConstraintViolationExceptionSapDB: [301]: unique constraint violated: Table(EMP_PERSONAL_INFO_T), Index(UC_EMP_PERSONAL_INFO_KEY) with error: unique constraint violation for table SFV4_STOCKPM214111:EMP_PERSONAL_INFO_Ten, constraint='$uc_UC_EMP_PERSONAL_INFO_KEY$', key value='13347', pos=0; indexname=UC_EMP_PERSONAL_INFO_KEY  , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , LOD-SF-EC-HIR , Hire & Rehire Wizards , Bug Filed