Symptom
Survey signatures not appearing in reports
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Surveys work center
- Search and open survey ID : XYZ ( XYZ stand for the survey ID)
- Go to the Design Tab
- Observe: all the names appears
Scenario:
- Survey XYZ which contains two questions: one multiple choice type and one signature type
- Report ABC ( ABC stand for the report description) using data source Visit Survey Answers and selecting fixed values for characteristics Survey XYZ and Question Type (multiple choice and signature)
- Visit ID EFG ( EFG stand for the visit ID) - Go to the Business Analytics work center
- Go to the Design Reports
- Search and open the report ABC
- Make the selection: " Question Description"
- Observe: the "Signature" is not shown
Note: The same observation can be seen in the Standard report QREVQVVISITHJ.
Cause
Expected system bahaviour
Resolution
The report displays survey questions and their corresponding answers. However, the signature question, which does not have a written response, is excluded from both the report and the data source. Instead, the signature is provided as an attachment.
Keywords
Report signature, data source signature, survey signature, survey , signature, report ,data source , KBA , LOD-LE-SUR-ANA , Survey Analytics , Problem
Product
SAP Cloud for Customer core applications 2405