SAP Knowledge Base Article - Public

3478972 - Error Message When Accessing Talent Search Settings

Symptom

An error message is shown when trying to access the Talent Search Settings page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Succession & Development

Reproducing the Issue

  1. Go to Admin Center > Talent Search Settings.
  2. An error message is displayed.

talent_Search_Error.png

Cause

The effected user(s) are missing permissions which are defined through Admin Center > Role Based Permissions.

Resolution

For Admin access to the Talent Search settings:

  1. Go to Admin Center > Manage Permission Roles.
  2. Select the desired role.
  3. Select Permission Settings.
  4. Go to Administrator Permissions > Manage System Properties, and select Talent Search Management.
  5. User Permissions > Growth Portfolio >Growth Portfolio > and select View permission (Note: only applicable if Growth Portfolio feature is enabled).
  6. Select Done and save the changes.
  7. Log out and back in to see the changes reflected in the system. Admin will now have access to the Talent Search settings in Admin Center.

Keywords

sf, success factors, SCM, error, message, TS, talent, search, access, denied, unable, can't, cannot, access, application, pop, up, a01340ec-4b46-41b2-b553-75a8cffd828a, 3e392f8e9a235239b57afb05d723d1f180990a79, , KBA , LOD-SF-SCM-TS , Talent Search , LOD-SF-TIH-POR , Capabilities Portfolio (Growth Portfolio) , Problem

Product

SAP SuccessFactors Succession & Development all versions