Symptom
When going to Manage RBP Admin and Super Admin Access page you will get redirected to another page saying "You do not have access to this feature". Creating a super admin account doesn't fix the error.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM
Reproducing the Issue
- Search for "Manage RBP Admin and Super Admin Access" in the Global Search and click on it
- You will get redirected to a page that says "You do not have access to this feature"
Cause
Instance does not have "Admin Configuration Tool " enabled in the Company Settings (Provisioning).
Resolution
Enable the Admin Configuration Tool. This tool is required to access Admin Center as referenced on this KBA: https://me.sap.com/notes/2701509/E
Not having access to Admin Center also blocks the access to the "Manage RBP Admin and Super Admin Access" page.
Note: as of the 2H 2025 Release, the admin tool previously known as Manage Role-Based Permission Access has been renamed to Manage RBP Admin and Super Admin Access. More details can be found in Manage RBP Admin and Super Admin Access.
See Also
Keywords
Manage Role-Based Permission access, You do not have access to this feature, RBP, Admin Center, Admin Configuration Tool, permission issue, super admin, admin, Role-Based, Role-Based Permission, enable RBP , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem
Product
Attachments
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SAP Knowledge Base Article - Public