Symptom
When going to Manage RBP Admin access page you will get redirected to another page saying "You do not have access to this feature". Creating a super admin account doesn't fix the error.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Search for "Manage RBP Admin Access" in the Global Search and click on it
- You will get redirected to a page that says "You do not have access to this feature"
Cause
Instance does not have "Admin Configuration Tool " enabled in the Company Settings (Provisioning).
Resolution
Enable the Admin Configuration Tool. This tool is required to access Admin Center as referenced on this KBA: 2701509 - How to enable OR disable Admin Center.
Not having access to Admin Center also blocks the access to the "Manage RBP Admin Access" page.
Previously, the admin tool known as Manage Role-Based Permission Access has been renamed to Manage RBP Admin and Super Admin Access. More details can be found in Manage RBP Admin and Super Admin Access.
As of 1H26 Release , the Manage RBP Admin and Super Admin Access are now split into two tools: Manage RBP Admin Access and Manage Super Admin Access. The RBP admins can now be managed on the Manage RBP Admin Access tool. Manage RBP Admin Access will be visible to both the Admin Overseers and Super Admins on Manage Super Admin Access page with the "Manage RBP Admin and Super Admin Access". More details on Manage Super Admin Access is here -> 3730679 - [1H26] Manage Super Admin Access
See Also
Keywords
Manage Role-Based Permission access, You do not have access to this feature, RBP, Admin Center, Admin Configuration Tool, permission issue, super admin, admin, Role-Based, Role-Based Permission, enable RBP , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem
Product
Attachments
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SAP Knowledge Base Article - Public