Symptom
- Cannot delete page after adding pop up in story in SAC.
- The option to delete the page is grayed out.
- Hovering over the Delete option, a tooltip indicates "To delete a page, ensure that it's not the only one in your story and all of its popups have been deleted."
Environment
SAP Analytics Cloud Enterprise
Reproducing the Issue
- Login to SAC.
- Open a story.
- Add a pop up to a page.
- Try to delete the page.
- The option to delete the page is grayed out.
- Hovering over "Delete" option, a tooltip indicates that "To delete a page, ensure that it's not the only one in your story and all of its popups have been deleted."
Cause
It is by design.
Resolution
- The page cannot be deleted if it contains a popup.
- It is necessary to manually delete the popup before the page can be deleted.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAC, SAP Analytics Cloud, story, page, pages, stories, tooltip, delete, deletion, cannot, manually, hover, ensure, popup, popups, have, been ,deleted , KBA , LOD-ANA-UNS-DSG , Unified Story Designer Issues , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0