SAP Knowledge Base Article - Public

3479528 - Cannot delete page after adding a popup in SAP Analytics Cloud (SAC)

Symptom

  • Cannot delete page after adding pop up in story in SAC.
  • The option to delete the page is grayed out.
  • Hovering over the Delete option, a tooltip indicates "To delete a page, ensure that it's not the only one in your story and all of its popups have been deleted."

Environment

SAP Analytics Cloud Enterprise

Reproducing the Issue

  1. Login to SAC.
  2. Open a story.
  3. Add a pop up to a page.
  4. Try to delete the page.
  5. The option to delete the page is grayed out.
  6. Hovering  over "Delete" option, a tooltip indicates that "To delete a page, ensure that it's not the only one in your story and all of its popups have been deleted."

Cause

It is by design.

Resolution

  • The page cannot be deleted if it contains a popup.
  • It is necessary to manually delete the popup before the page can be deleted. 

See Also

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Keywords

SAC, SAP Analytics Cloud, story, page, pages, stories, tooltip, delete, deletion, cannot, manually, hover, ensure, popup, popups, have, been ,deleted , KBA , LOD-ANA-UNS-DSG , Unified Story Designer Issues , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0