SAP Knowledge Base Article - Preview

3479534 - Change of Main Service Ticket does not trigger a FSM update

Symptom

No outbound message gets triggered to FSM when changing Main Ticket field


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2405

Keywords

FSP change trigger Main Ticket , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , Product Enhancement

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