SAP Knowledge Base Article - Preview

3479550 - Initially declined document are not available for the onboarde in Download Your Documents - Onboarding

Symptom

Onboarde has initially declined the e-signature of a document, then re-completed the task and submitted the document. When the onboarde access your Onboarding Checklist and in "Download Your Documents" error: "Looks like something went wrong!" appears.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding

Keywords

Initially declined e-signature, Looks like something went wrong!, Download Your Documents , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

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