SAP Knowledge Base Article - Public

3479575 - Unable to create Quote Item Custom Field

Symptom

When creating a Quote Item Custom Field, system keeps saving for sometime and it does not complete action.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. On Quote Item Custom Field setup part, select Add New
  2. Fill in details as needed
  3. Hit save, issue happens.

Resolution

If you are not being able to create a QICF, raise a case to CPQ Support Team, mentioning the timeout which seems to be occurring.

Keywords

QICF, Save, Timeout, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2024