SAP Knowledge Base Article - Public

3479660 - Export is PDF is taking around 15 minutes to export a single page in SAP Analytics Cloud (SAC).

Symptom

Export is PDF is taking around 15 minutes to export a single page in SAC.

Environment

  • SAP Analytics Cloud
  • Live S/4 HANA

Reproducing the Issue

  1. Login to SAC
  2. Open the story
  3. Under Files click on Export.
  4. Select the options:
    Range and add 1 inside the box.
    File type as PDF.
    Page size auto.
    Uncheck the option Appendix.

  5. Click on export.

Notice: The export took around 15 minutes to complete.

Cause

The issue is under investigation by development team. 

Resolution

The issue is under investigation by development team. 

See Also

Keywords

SAP Analytics Cloud, export, PDF , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0