SAP Knowledge Base Article - Public

3479660 - Export is PDF is taking around 15 minutes to export a single page in SAP Analytics Cloud (SAC).

Symptom

Export is PDF is taking around 15 minutes to export a single page in SAC.

Environment

  • SAP Analytics Cloud
  • Live S/4HANA

Reproducing the Issue

  1. Login to SAC
  2. Open the story
  3. Under Files click on Export.
  4. Select the options:
    Range and add 1 inside the box.
    File type as PDF.
    Page size auto.
    Uncheck the option Appendix.
  5. Click on export.

Notice: The export took around 15 minutes to complete.

Resolution

The fix was deployed by the development team in the version 2024.08.16.

See Also

Keywords

SAP Analytics Cloud, export, PDF , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0