SAP Knowledge Base Article - Public

3479701 - Proxy Now still showing even though access has been removed

Symptom

After removing Proxy Now access the user can still see the Proxy Now option on user navigation menu

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Remove user Proxy Management Permissions;
  2. Ensure user has no delegators or account holders assignment in system;

The user can still see the "Proxy Now" option on home page. 

Cause

Expected behavior 

Resolution

The action Removing the Proxy Management Permissions and Delegadors will not instant refresh the user information on the system. 

This update may take some minutes to be effective and require re-login. 

See Also

   2660325 - How to enable and disable Proxy Now 

Keywords

Proxy Now, remove, permission, Proxy Management, sf, sfsf , sf sf, SuccessFactors, SuccessFactor, Success Factor, bizx  , KBA , LOD-SF-PLT-PRX , Proxy , Problem

Product

SAP SuccessFactors HCM Core 2405