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3479720 - Inbound queue in SMQ2 fails with the error IS037 or IS042

Symptom

User observe stuck Inbound queues in SMQ2 when handling Inbound Deliveries with Serial Number.
Errors below are shown:

"No external number range defined for equipment category
Message No. IS037" 

or

"Equipment number &1 not in external number interval
Message No. IS042"


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Environment

  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP S/4HANA, on-premise

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

IS 037, IS 042, /SPE/INB_DELIVERY_CONFIRM_DEC, GR, goods receipt, SN, SERLV. , KBA , LO-MD-SN , Serial Numbers , SCM-EWM-IF-ERP , Interface ERP , SCM-EWM-DLP-BF-SN , Serialnummernverarbeitung , Problem

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